Missouri Municipality Requires Overhaul of Personnel Procedures Manual

The Client

A large Missouri municipality

The Problem

The client had a personnel procedures manual that had not been overhauled in decades.

The Approach

Brian Pezza went back to square one, synthesizing the existing manual with municipal ordinances, personnel codes, police department general orders, fire department standard operating guidelines, and multiple collective bargaining agreements. The project involved input from the client's top administrative, Human Resources, and legal officials.

The Result

When completed, the 100+ page manual was distributed to all employees electronically, and it clearly conveyed the administration's personnel policies to all stakeholders.

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